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Terms of Use and EULA

Last updated: October 29, 2026

By using TankDoc, you agree to the following terms. Our Privacy Policy explains how data is processed.

Nature of the service — important notice

TankDoc is not a veterinary service. AI diagnoses and care suggestions are provided for information only; their accuracy is not guaranteed. For serious, worsening or uncertain animal health concerns, consult an aquarium specialist or veterinarian. You are responsible for decisions you make and for the consequences of following suggestions in the App.

Subscriptions

TankDoc Premium is offered as an automatically renewing annual or monthly subscription. Payment is charged to your App Store/Google Play account when you confirm a purchase. The subscription renews automatically unless cancelled at least 24 hours before the current period ends. You can manage or cancel it in your store account settings. If a free trial is offered, billing starts unless you cancel before the trial ends. Deleting your account does not cancel your subscription.

Acceptable use

You may not use the App for unlawful purposes, to harm systems or to access another person’s data. The content safety rules below also apply.

Intellectual property

The App’s software and the TankDoc brand belong to Dode Yazılım. Third-party images and content remain subject to their respective licenses; attribution is shown in the App. You retain ownership of your uploaded photos and data; we process them only to provide the service.

End User License Agreement (EULA)

The App is licensed, not sold, for your personal use. Your use of the iOS App is governed by these terms and Apple’s Standard End User License Agreement (EULA); the complete agreement is available at that link. On Android, you receive a limited, non-exclusive, non-transferable license to use the App for personal use on devices you own or control. Except where applicable law permits it, you may not redistribute or reverse engineer the App or bypass its access protections. Your mandatory consumer rights remain unaffected.

Limitation of liability

The App is provided “as is”. To the maximum extent allowed by applicable law, Dode Yazılım is not liable for indirect losses, including loss of aquatic animals.

Changes and contact

These terms may be updated; the current version is published on this page. Contact: [email protected]

Content safety and moderation — 17 October 2026

Child abuse or sexual exploitation, explicit pornography, sexual violence, hate, harassment, encouragement of serious violence, illegal activity and content violating others’ rights are prohibited.

Photos submitted for diagnosis, species identification and test-strip reading are automatically checked before AI processing. Inappropriate photos are not processed; a failed safety check stops the request. Three input rejections within 30 minutes trigger a temporary pause until the window expires. Serious or repeated abuse may lead to a manually imposed restriction on AI access.

Report inappropriate content or appeal a restriction by emailing [email protected] with the app name and a description of the issue. Avoid unnecessary sensitive personal information. Reports are reviewed and appropriate action is taken.

The rejection history contains the time and reason/type linked to your account; rejected text, photos or audio are not added to that record. Deleting your account/data in this app deletes the rejection history. If your shared sign-in identity remains for our other apps, a separate account restriction may remain to prevent abuse; it is not the rejection history. Contact us to appeal or make a data request.

Use Report on an AI result to report inaccurate, harmful, inappropriate or other content. If submission is unavailable, use the support email option. A report stores its identifier, your account identifier, the operation (diagnosis, species identification or test-strip reading), the selected reason, the related diagnosis identifier when available, the app version and the creation time. It does not store free text, photos or the AI output text. To prevent abuse, each account may submit at most 10 reports per hour. Deleting your TankDoc account/data also deletes these reports. Do not add unnecessary personal information, photos or the full AI output to an email.